Q: How do I place an order?
问：我该怎样下单？

A: Simply browse our products, add items to your cart, and follow the checkout steps. You will receive an order confirmation email once complete.

答：只需浏览我们的商品，将商品加入购物车，并按照结账步骤操作。完成后你将收到一封订单确认邮件。

Q: Can I modify or cancel my order after placing it?
问：下单之后我可以修改或取消订单吗？

A: Orders can be modified/cancelled within 2 hours of placement. Please contact our support team immediately for assistance.

答：订单可在下单后2小时内修改或取消。请立即联系我们的客服团队寻求帮助。

Q: How long will my order take to arrive?
问：我的订单需要多久才能送达？

A: UK standard delivery takes 3-5 working days, while express delivery takes 1-2 working days.

答：英国标准配送需要3-5个工作日，加急配送需要1-2个工作日。

Q: How do I return an item?
问：我要如何退货？

A: Please contact us within 14 days of receiving your order, and we will guide you through the simple return process.

答：请在收到订单后的14天内联系我们，我们会引导你完成简单的退货流程。